Client Services Lead
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About The Position
At Vantage Bank Texas, we have a passion for helping our customers, taking care of our employees, a strong commitment to diversity, building relationships and delivering exceptional customer service. The Client Services Lead performs varied and moderately complex duties related to the operations of the vault and teller area and all functions completed by all tellers to maintain regulatory and audit compliance. They oversee and assist teller staff and teller operations within the branch. They provide input, feedback, and supports all members of the branch team, including the Banking Center Manager on very complex issues or concerns. The Client Services Lead will own and/or support the Banking Center Manager with healthy interdepartmental communication on resolving customer matters, onboarding new services, and revising current services for customers.
