Client Services Host

Studio City • Studio City, CA

1d • $18 • Onsite

About The Position

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop ! Our Studio City, CA barbershop is looking for someone to keep workdays smooth and seamless. GREAT PAY We offer a competitive wage of $17.50/hour . EXCELLENT BENEFITS Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more Ongoing opportunity for growth Health benefits for full-time employees, including medical, dental, and vision Fun and relaxed environment where you can truly be yourself Nationwide locations, making it easy to relocate while continuing your professional journey At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today! YOUR NEW ROLE AS OUR CLIENT SERVICES HOST To appropriately meet our clients' needs, you need to be able to work weekends and evenings. You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great. WHAT SETS US APART Step into Floyd's 99 Barbershop in Studio City, located at 11700 Moorpark St.-right in the middle of one of LA's most iconic and energetic neighborhoods! Surrounded by trendy cafes, cool boutiques, and just minutes from the buzz of Ventura Boulevard, this spot is the perfect place to bring your skills and personality to a team that thrives on creativity. We're all about delivering top-notch cuts in a laid-back, high-energy environment where teamwork and individuality go hand in hand. If you're looking for a shop where the vibes are great, the talent is strong, and every day brings something new, we'd love to have you on board! Become a critical part of our barbershop and retail operations by filling out our initial application! We're excited to meet our new Client Services Host.

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answer phone calls
• Schedule treatments
• Respond to questions
• Promote our extensive range of services
• Upsell treatments or products when possible
• Provide cost estimates and wait times before scheduling an appointment
• Help with general cleaning to keep our retail space looking great

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees