Client Services Field Focus Specialist

Spoon River Home Health ServicesFarmington, IL
2d$17 - $18Hybrid

About The Position

Spoon River Home Health is seeking a dependable and compassionate Field Focus Specialist to join our team. This dual role combines office coordination with extensive field work across our multi-county service area. About the Role: This position offers the best of both worlds — time in the office and time in the field. You’ll spend roughly half your week visiting clients and supporting caregivers throughout our region, helping cover shifts during vacations or call-offs and assisting with new client starts. The rest of your week will be focused on office-based duties like scheduling, mentoring, and ensuring quality care. This is a hands-on, travel-heavy position — ideal for someone who enjoys variety, teamwork, and leading by example. Mileage reimbursement is provided.

Requirements

  • CNA certification required
  • 2+ years home care experience
  • Strong communication, leadership & organization skills
  • Reliable, insured vehicle and willingness to travel daily
  • Self-motivated and flexible

Responsibilities

  • Travel throughout multiple counties to visit clients and caregivers
  • Provide direct client care coverage as needed
  • Conduct supervisory visits and quality checks
  • Train and mentor caregivers
  • Coordinate client services and scheduling from the office
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