Client Services Coordinator

CBRE-posted 8 months ago
$60,000 - $70,000/Yr
Full-time • Entry Level
Denver, CO
Real Estate
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As a Client Services Coordinator, you will be responsible for general administrative and marketing support to a team of leasing professionals. To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Partner with the marketing department to develop a marketing strategy for listings to develop a brand and digital campaign that is sent to the broker community
  • Assist with flyers, brochures, invitations, presentations, case studies and more using Adobe InDesign and PowerPoint
  • Maintain and update marketing database systems, intranet and external websites
  • Organize and track outreach lists through Campaign Logic
  • Work with vendors for new photography, leasing signs, marketing boards and décor
  • Organize and facilitate broker open-house events which includes: working with vendors, digital campaigns, RSVP lists, setting up marketing boards, and running the event.
  • Partner with the research department to assist with reports and monitor market and industry trends
  • Maintain lease comparables and send out to clients and prospects
  • Assist with AR and AP process by collecting and submitting invoices, prepare documentation to complete voucher forms.
  • Support team members in the implementation of business strategies
  • Coordinate the team's calendars for meetings and events
  • Work with sales management to maintain the team's pipeline of active transactions
  • Resolve client issues, and reply to client pricing inquiries
  • Serve as a point of contact for the other CBRE teams for information requests
  • Property and/or clients research in local and national databases
  • May recommend new techniques and work flow to increase team efficiency.
  • Suggest improvements to processes to increase the efficiency of the team objectives
  • Assess and communicate difficult content in a concise and logical way
  • Prioritization of work - Identify and respond to conflicting demands
  • Comprehend instructions, communications, and memos and ask questions to ensure comprehension, write routine reports and correspondence
  • Associates degree (A.A.) preferred.
  • 3+ years with providing administrative support to teams of professionals
  • 2+ years in the Real Estate industry.
  • Ability to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.
  • Strong problem solving, interpersonal and organizational skills.
  • Experience with Microsoft Office Suite required.
  • Ability to edit templates in Power Point and/or InDesign.
  • Strong marketing knowledge desirable.
  • 401(K)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
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