Client Services Coordinator - Evenings & Weekends

Woofie's Ashburn-Leesburg • Ashburn, VA

418d • $37,440 - $41,600

About The Position

The Client Services Coordinator at Woofie's is a vital role focused on providing exceptional service in a dynamic pet care environment. This position involves managing client relations, scheduling, and operational support, ensuring smooth operations during evening and weekend shifts. The ideal candidate will be passionate about animals and people, organized, and tech-savvy, contributing to a supportive and thriving workplace.

Requirements

• A genuine love for animals and people.
• Highly organized and detail-oriented with strong multitasking abilities.
• Tech-savvy with comfort in using tools like Slack, Excel, Word, and social media platforms.
• Excellent oral and written communication skills.
• Previous office experience in a customer service role is required.
• Experience in the pet care industry is strongly preferred.
• Reliable transportation and a smartphone.

Nice To Haves

• Experience in dog walking, pet sitting, grooming, or veterinary assistance.
• Residing in or near the Ashburn or Leesburg area.

Responsibilities

• Answering phone calls and responding to emails to provide exceptional client service.
• Coordinating and managing complex schedules for employees and clients.
• Assisting with errands, marketing events, and maintaining the office and grooming vans.
• Performing pet care visits for dogs and cats as needed.

Benefits

• Health care, dental, and vision benefits (available after a probationary period for full-time employees).
• Paid time off (PTO) for full-time employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed