About The Position

This is a 12-week contract only position. You will be responsible for supporting and managing compliance, operational, and client-facing activities related to healthcare staffing programs across multiple states. This role serves as a key liaison between internal teams, suppliers, and clients to ensure regulatory compliance, operational accuracy, and high-quality service delivery within nursing pools and supplemental staffing programs.

Requirements

  • At least 2 years’ experience in a client services environment within an MSP.
  • Articulate the ability to manage internal and external stakeholder expectations.
  • Ability to foster and build positive working relationships with internal departments.
  • Strong organizational, prioritization skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Basic project management skills.
  • IT literate (particularly Microsoft Office: Excel; PowerPoint)

Responsibilities

  • Manage multi-state healthcare staffing compliance requirements, including licensing, reporting, renewals, audits, and regulatory tracking.
  • Interpret state and federal regulations related to healthcare staffing, credentialing, background screening, drug testing, and workforce eligibility.
  • Support state audits, inspections, and inquiries with documentation, preparing responses, and coordinating follow-ups.
  • Support client programs by monitoring supplier adherence to contractual and regulatory obligations.
  • Partner and support numerous internal teams for new client implementations, ad-hoc projects, and/or issue resolution.
  • Develop and maintain relevant policies, procedures, SOPs, and training documentation.
  • Maintain compliance trackers, documentation repositories, and regulatory matrices.
  • Analyze operational and compliance data to identify risks, gaps, and improvement opportunities.
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