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As a Client Services Associate I, you will play a key role in delivering an outstanding experience to our clients, including healthcare providers, patients, and partners. You will leverage your biotech or diagnostics expertise to support client inquiries, resolve complex issues, and collaborate with internal teams—including sales support—to ensure a seamless customer journey. This role is ideal for individuals with a background in biotechnology, diagnostics, or life sciences, a passion for customer service, and experience handling high-volume phone and email communication while supporting sales teams in a fast-paced environment.