Client Services Associate

BAYADA Home Health Care • Milford, DE

1d

About The Position

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Milford, DE Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Associate will:
Provide superior customer service
Focus on the new hire training and onboarding process for new RN's and LPN's
Run the background check process according to DE state regulations
Build strong relationships with regional recruiting partners
Build employee files
Focus on managing coordination of client services and emergent scheduling issues
Manage your caseload while proactively growing it
Build lasting relationships with clients, referral sources, payors and community organizations

Requirements

• Prior medical office or home care experience preferred
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Nice To Haves

• Prior medical office or home care experience

Responsibilities

• Provide superior customer service
• Focus on the new hire training and onboarding process for new RN's and LPN's
• Run the background check process according to DE state regulations
• Build strong relationships with regional recruiting partners
• Build employee files
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations

Benefits

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor.
• Weekly pay
• AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program.
• To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed