Client Services Associate

RH • Chicago, IL

382d • $43,680 - $60,320

About The Position

The Client Services Associate at RH plays a crucial role in delivering luxury service and understanding client needs. This position is ideal for individuals with a keen sense of style and a discerning eye for luxury, who can create an elevated service experience in every interaction. The role involves engaging with clients both in-person and through various communication channels, ensuring their needs are met and providing support to Gallery Partners.

Requirements

• Customer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferred
• Ability to recognize and respond to multiple priorities
• Strong organizational and time management skills
• Strong verbal and written communication skills
• Commitment to quality, detail focused on all levels
• People and relationship-driven
• Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Greet and welcome RH Clients and assist with any questions or concerns
• Assist in connecting clients with the right Associates based on their purchase needs
• Assist and communicate with clients in the Gallery, over the phone and through email
• Provide an elevated level of client services support to Gallery Partners to resolve client concerns
• Become well-versed on RH product and offerings
• Create a luxury service experience in every interaction
• Exhibit broad understanding of the organization

Benefits

• Pay equity commitment based on experience and qualifications
• Full-time schedule

What This Job Offers

• Job Type: Full-time
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: No Education Listed