Client Services Assistant / Legal Support Specialist

Pillsbury Winthrop Shaw Pittman LLP•Miami, FL

1d•Onsite

About The Position

We are seeking to hire a Client Services Assistant/Legal Support Specialist to support Pillsbury's Miami office. This position will report to Regional Director of Administration and Regional Senior Manager HR/Recruiting for the NY, Florida and Middle East offices. The CSA/LSS is expected to ensure the smooth daily operations of the CSA main reception desk which include, but are not limited to: Providing exceptional client service. Ensuring that all calls are answered at the main reception desk and routed appropriately. Keeping track of all visitors, assigning offices to visiting attorneys, reserving conference rooms for meetings and associated needs for the meetings (i.e. food, technology, supplies). In addition, this role will provide administrative support on an as needed basis which includes, but not limited to, preparing expense reports, check requests, new business memos, preparing mailings and binders, editing pre-bills, maintaining electronic files, assisting with travel arrangements and scheduling meetings.

Requirements

The candidate must have 3+ years of experience working in a professional services environment.
The successful candidate must have strong administrative and interpersonal skills
Ability to handle a high-volume desk with extreme accuracy and attention to detail
Strong proofreading and solid computer skills are essential.
The successful candidate will be a positive self-starter, possess excellent communication/interpersonal skills (both written and oral), a strong work ethic, professional demeanor and attire/appearance are a must, along with an adeptness to handle difficult situations tactfully.
Ability to demonstrate initiative and can successfully multi-task and prioritize handling the workload at a very fast pace.
The candidate must be able to work well with all levels of staff, attorneys and departments and possess a "can-do"/positive attitude; a team player and can adapt to changing technologies and procedures.
The successful candidate will work a 40-hour work week and will be required to be in office 5 days a week.
Overtime flexibility required.
Candidate must be proficient in MS Office, Excel and Power Point.

Nice To Haves

BA/BS degree preferred or equivalent in experience.

Responsibilities

Providing exceptional client service.
Ensuring that all calls are answered at the main reception desk and routed appropriately.
Keeping track of all visitors
Assigning offices to visiting attorneys
Reserving conference rooms for meetings and associated needs for the meetings (i.e. food, technology, supplies).
Preparing expense reports
Preparing check requests
Preparing new business memos
Preparing mailings and binders
Editing pre-bills
Maintaining electronic files
Assisting with travel arrangements
Scheduling meetings