Client Services Agent
Acumen LLC•Boston, MA
388d•$52,000 - $56,160•Remote
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About The Position
The Client Services Agent at Acumen LLC plays a vital role in providing exceptional customer service to clients, particularly individuals with disabilities and their families. This position involves enrolling, educating, and supporting clients throughout their journey with the organization, ensuring compliance with regulations and fostering positive relationships. The agent will handle inbound and outbound communications, process paperwork, and maintain accurate data entry across multiple databases.
