Client Services Administrator - NJ (Spanish Speaking)

The GLI Group•Lakewood Township, NJ

11d•Onsite

About The Position

Client Services Administrator, LACSP (Latin America, Caribbean, and Spain) Location: Lakewood, NJ Gaming Laboratories International (GLI) is seeking a bilingual Client Services Administrator to provide sales support to our global Client Services team. This is an in-office position based out of our Lakewood, NJ office. Who We Are… Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the game or system must be tested. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to jurisdictions worldwide. Why You Should Work Here… Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world. What You Will Accomplish Here… Our customers are manufacturers, regulators, and operators within the Gambling industry. We are seeking a professional like you to support our clients’ needs by providing administrative sales support for the LACSP Client Services team. This is a customer service/sales-focused position and a fit for someone who thrives on driving sales and helping others solve problems.

Requirements

A minimum of one (1) year of previous experience in a related administrative support position is required.
Must be bilingual in Spanish including the ability to translate written correspondence from English to Spanish and Spanish to English in a clear, eloquent, and professional manner.
Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel is required.
Must have demonstrated professionalism, including while working under pressure.
Must have the ability to handle multiple projects under tight deadlines, while maintaining a realistic balance among priorities.
Must demonstrate a high degree of attention to quality, details, and correctness.
Must have the ability to work both independently and as part of a team.
Must be available to work flexible hours, including occasionally in the early morning, as needed.

Nice To Haves

Previous experience supporting a sales or business development team is preferred.
Bachelor’s degree in Marketing, Business, Sales, or a related field is preferred, but not mandatory.

Responsibilities

Participates in team meetings with other departments to track project statuses, hours used and remaining, and communicates any potential issues in project management to the LACSP team.
Communicates between internal members and external customers, ensuring that all parties have the necessary information and resources to execute their assigned projects.
Works closely with the team to organize and schedule meetings, as requested.
Tracks client billing and supports invoice collection procedures, when required.
Assists with drafting sales proposals for the LACSP team in a clear, complete, and accurate manner.
Generates reports and statistics related to the flow of the business.
Assists in the translation of documents from English to Portuguese and from Portuguese to English.
Performs other related duties, as assigned.