Client Services Administrator
About The Position
Responsibilities: Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments. Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session. Maintain accurate records of all contacts and activities in the company’s various databases. Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner. Qualifications: Self-starter with the ability to learn fast and work independently as well as within a team. Prior experience with training and/or demos on products or software is strongly desired. Good work ethic and flexible hours. Strong proficiency in Microsoft Excel, Word, Outlook, and computer savvy. Comfortable working with a wide variety of professionals. The duties and requirements listed above should not be interpreted as all-inclusive. Additional functions may be assigned as deemed appropriate. Must have strong communication skills.
Requirements
- Self-starter with the ability to learn fast and work independently as well as within a team.
- Good work ethic and flexible hours.
- Strong proficiency in Microsoft Excel, Word, Outlook, and computer savvy.
- Comfortable working with a wide variety of professionals.
- Must have strong communication skills.
Nice To Haves
- Prior experience with training and/or demos on products or software is strongly desired.
Responsibilities
- Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments.
- Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session.
- Maintain accurate records of all contacts and activities in the company’s various databases.
- Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner.
Benefits
- 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
- Retirement 401(k) plan with company match.
- Gym access, dry cleaners, car wash conveniently located within building.
- Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
