Client Services Administrative Assistant A

University of Pennsylvania • Kennett Square, PA

74d • $16 - $19

About The Position

Penn Vet’s New Bolton Center provides an internationally renowned standard of care to large animals. Located on a campus of 700 acres in Chester County, PA, New Bolton Center’s Widener Hospital has one of the largest caseloads of any academic large animal hospital in the nation. Under limited supervision, the Administrative Assistant Client Services is an essential personnel position located at the front desk and will provide exceptional customer service to external and internal clients. This position is located in Kennett Square, PA. No public transportation is available.

Requirements

• High School Diploma or GED and 1-2 years of customer service experience required.
• Equine or farm animal knowledge and or working in a veterinary clinic preferred.
• Quick typing skills and computer literacy, including Microsoft Office and Outlook, are required.

Responsibilities

• Greet and interact professionally and in a friendly manner with all internal and external clients providing accurate information.
• Answer incoming calls including emergencies and route appropriately via switchboard.
• Process patient admissions and discharges following standards of procedures for medical records.
• Facilitate efficient patient movement through the hospital’s communication system.
• Process payments for services.
• Perform additional duties that may be assigned by the supervisor.

Benefits

• Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
• Tuition assistance for employees, spouses, and dependent children.
• Generous retirement plans including Basic, Matching, and Supplemental retirement plans.
• Substantial amount of time away from work for personal needs.
• Long-term care insurance for faculty and staff and eligible family members.
• Wellness and work-life resources to support health and balance.
• Professional and personal development resources.
• Access to University resources and cultural activities.
• Discounts and special services for faculty and staff.
• Flexible work options for better work-life balance.
• Forgivable loan for eligible employees interested in buying a home in West Philadelphia.
• Adoption assistance for qualified expenses related to legal adoption.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees