Client Service Specialist

The Jonus GroupBerkeley Heights, NJ
18hRemote

About The Position

We are seeking a Commercial Lines Assistant/Certificate Processor with a Property & Casualty (P&C) license to support our team in managing commercial lines accounts and handling certificate processing. The ideal candidate will have at least 5 years of experience in the insurance industry, specifically focusing on commercial lines, preferably on large Real Estate accounts.

Requirements

  • Valid P&C license.
  • Minimum of 5 years of experience in commercial lines insurance
  • Experience with Sagitta
  • Strong understanding of insurance policies and certificate processing.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational abilities.

Nice To Haves

  • Experience handling large real estate accounts is not required but a plus!

Responsibilities

  • Assist in managing commercial lines accounts, ensuring accuracy and compliance.
  • Process and issue certificates of insurance promptly and efficiently.
  • Collaborate with clients and underwriters to gather necessary information for policy management.
  • Maintain organized records and documentation for all accounts and certificates.
  • Provide exceptional customer service by addressing client inquiries and resolving issues.
  • Support the team with administrative tasks related to policy renewals and endorsements.

Benefits

  • Be part of a top 10 national brokerage with a strong reputation.
  • Enjoy the flexibility of a fully remote position.
  • Work in a supportive and dynamic team environment.
  • Opportunities for professional growth and development.
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