Client Service & Senior Project Manager

Kennedy/Jenks Consultants, Inc. • Richmond, VA

8d • Hybrid

About The Position

Kennedy Jenks is seeking an experienced Client Service & Senior Project Manager to join our growing Virginia team. This role blends client relationship leadership, business development, and hands-on project management for water and wastewater infrastructure projects. The ideal candidate brings strong regional client relationships, technical credibility, and the ability to lead teams while driving growth and high-quality project delivery.
This position offers an exciting opportunity to shape our water/wastewater practice in Virginia—expanding market presence, mentoring engineering staff, and fostering a collaborative, inclusive, and high-performing culture.

Requirements

• Bachelor’s or Master’s degree in Civil or Environmental Engineering or a related engineering field.
• Professional Engineer (PE) license required.
• 10–15+ years of water/wastewater engineering consulting experience, including project management and client-facing responsibilities.
• Demonstrated success in business development, client service, and relationship management within the water/wastewater sector.
• Strong technical understanding of water and wastewater infrastructure projects.
• Proven ability to manage project financial performance, schedules, and multidisciplinary teams.
• Excellent written and verbal communication skills, including client presentations and proposal development.
• Proficiency with Microsoft Office products
• Strong analytical, problem-solving, and organizational skills.
• Ability to travel locally for client meetings, project sites, and coordination with other Kennedy Jenks offices.

Nice To Haves

• familiarity with CRM tools preferred.

Responsibilities

• Serve as a client service leader and senior project manager, accountable for both client satisfaction and successful project delivery across water and wastewater infrastructure projects.
• Develop and execute client strategies, cultivate long-term relationships, and identify opportunities to expand services with existing and new clients.
• Lead and participate in business development efforts, including pursuit strategy, proposal development, client interviews, and collaboration with marketing and proposal teams.
• Manage and oversee small to large water and wastewater projects from planning and design through construction, including water distribution and transmission pipelines, sanitary sewer systems, treatment facilities, and pump stations.
• Provide project management leadership, including scope development, fee proposals, contract negotiation, budget and schedule management, quality control, and coordination with subconsultants.
• Serve as Project Manager or Deputy Project Manager with full accountability for scope, schedule, budget, and quality.
• Coordinate multidisciplinary teams, connecting the right people to the right projects and ensuring efficient use of resources.
• Act as a trusted advisor to clients, maintaining a high level of responsiveness, communication, and service.
• Mentor, supervise, and develop junior and mid-level engineering staff, supporting technical growth, leadership development, and succession planning.
• Contribute to a culture of equity, diversity, and inclusion, helping create a supportive, engaging, and high-performing work environment.
• Collaborate across the firm to leverage technical expertise, best practices, and innovation in project delivery.

Benefits

• Benefits include medical, dental, vision, life and disability insurance, 401(k), tuition reimbursement, professional registration support, competitive PTO and holidays, and additional programs to support employee growth and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees