Client Service Representative

Banfield Pet Hospital • Schererville, IN

479d

About The Position

The Client Service Coordinator (CSC) plays a crucial role in managing the flow of clients and pets within the veterinary hospital. This position focuses on maximizing the productivity of the veterinary medical team while ensuring effective communication with both associates and clients. The CSC is responsible for coordinating care in a friendly and efficient manner, fostering an environment that encourages client retention and referrals.

Requirements

• Strong communication skills to interact effectively with clients and team members.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in a customer service role, preferably in a veterinary or medical setting.

Nice To Haves

• Familiarity with veterinary terminology and procedures.
• Previous experience in a veterinary hospital or clinic.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team.
• Ensure good communication with associates and clients.
• Coordinate the care of clients and pets in a welcoming manner.
• Influence clients to return and refer friends and families.

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Employee discounts on services

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed