Client Service Representative

VCA Animal Hospitals • Denver, CO

117d

About The Position

We are currently seeking an experienced and personable Part-Time Client Service Representative to join our dedicated team at VCA Central Park Animal Hospital. Our mission - Your pet's health is our top priority and excellent service is our goal - drives everything we do. As the first point of contact for our clients, you will play a critical role in providing outstanding customer service and supporting our medical team in delivering high-quality care.

Requirements

• Prior experience in the animal care field preferred
• Excellent communication (written and verbal) and organizational skills
• Strong customer service and problem-solving abilities
• Reliable attendance and punctuality
• Ability to work both independently and as part of a team
• Willingness to work in a fast-paced environment with compassion and empathy for pets and their owners

Responsibilities

• Greeting clients and their pets with warmth and professionalism
• Answering phones and scheduling appointments
• Confirming appointments and making follow-up calls
• Explaining fees and processing payments
• Educating clients on basic pet care and product recommendations
• Managing medical records and correspondence
• Maintaining a clean, welcoming, and organized environment inside and outside the facility

Benefits

• Generous employee pet care discounts
• 401(k) participation
• Opportunities for professional growth and development
• A supportive and collaborative team environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services