Rarebreed Veterinary Partners-posted 5 months ago
Full-time • Entry Level
South Windsor, CT
1,001-5,000 employees
Professional, Scientific, and Technical Services

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. South Windsor Veterinary Clinic is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our fun-loving, family-like environment means you'll probably become best friends with your coworkers through fun team building activities, lunches and collaborating. It's the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves - and that's just the beginning. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. South Windsor Veterinary Clinic is a small animal general practice located in South Windsor, CT. The practice itself has been well established for over 20 years in the community, and we pride ourselves on a small town-homey feel that is extremely family oriented not only for our clients but our staff as well. Our typical day consists of seeing a mix of both sick and wellness appointments, as well as surgery days for dentals and routine surgeries. Here at SWVC, we believe autonomy over your specific position leads to better job satisfaction and more pets helped in the community which is why we strive to foster a work environment that caters to each individual's passions and interests. As a hospital, we value work-life balance and offer 4-day work weeks with no weekend hours.

  • Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
  • Warmly greets clients
  • Prepares patient files
  • Receives and relays client correspondence and updates client financial records
  • Answers client's inquiries about basic animal care questions and routine procedures
  • Educates clients on over-the-counter products such as flea and tick preventions
  • Admits patients and handles medical records entries accurately
  • Prepares client invoices for services performed
  • Handles payment transactions
  • Receives and relays telephone, fax, and email messages accurately and promptly
  • High school diploma or equivalent
  • Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
  • Significant experience with basic office functions in a busy office environment
  • Must be a team player and have compassion for pets and their people
  • Great pay with competitive medical, dental, and vision insurance coverage
  • 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th%
  • Generous paid time off to help you achieve your purr-fect balance
  • Employee Ruff-erral Program
  • Company-paid life insurance, AD&D, and short-term disability (long-term disability available)
  • Accident and critical illness insurance
  • Bonding leave enhanced maternity benefit
  • Flexible Spending Account (FSA) and Health Saving Account (HSA)
  • Continuing education yearly allowance for skills development
  • Certification fees reimbursement (eligible employees only)
  • Commuter benefits, uniform allowance, and Employee Assistance Program (EAP)
  • Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
  • Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing
  • Pet Care: Discounts on veterinary services and products
  • Pet Diagnostics: Discounts on reference lab testing
  • Pet Food: Discounts on Purina pet foods
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