Client Service Representative

Global TekMed Holdings • Chula Vista, CA

6d

About The Position

As a pivotal part of our mission, you'll be responsible for assisting our clients, guiding and supporting them throughout their journey with us. This isn't about sales, it's about service. Ensuring our clients feel heard, valued, and understood is at the heart of your role.

Requirements

• Strong attention to detail and a history of impeccable follow-up.
• Excellent communication skills, both written and verbal.
• Basic knowledge of accounting principles.
• Proficiency in Microsoft Office, especially Excel.
• Can you read and write in English?
• Communicate efficiently?
• Are you eager to learn, grow, and passionately serve every single day?

Nice To Haves

• Experience in medical records, medical billing, or filing is a significant plus.

Responsibilities

• Providing exceptional client experiences at every touchpoint.
• Maintaining detailed and accurate client records within our CRM.
• Showcasing an adeptness in understanding medical records, billing, and filing.
• Assisting with the seamless flow of documents, processes, and strategies for client success.
• Collaborating closely with cross-functional teams to enhance our service offerings.
• Other duties as assigned.

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off
• Private Gym

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED