Client Service Representative
About The Position
VCA Rancho San Diego Animal Hospital is seeking a full time Client Service Representative to join our team! We are a 4 Doctor general practice that treats dogs, cats and exotic pets. Experience in the veterinary field is helpful but not required for this position. Pay Range for this position: $17.40 to $23.50 (hourly) What we need: A people person who possesses multitasking capabilities, basic computer & phone skills, who truly cares about the customer experience and enjoys problem solving. The Client Service Representative(CSR) is the face and voice of the practice and sets the tone for each customer's visit. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change for example, emergencies, change in personnel, workload, or technical development. We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Requirements
- A people person who possesses multitasking capabilities
- Basic computer & phone skills
- Someone who truly cares about the customer experience and enjoys problem solving
Nice To Haves
- Experience in the veterinary field is helpful but not required for this position.
Responsibilities
- Welcoming visitors
- Booking appointments
- Managing phone lines and e-mail correspondence
- Processing financial transactions
- General client service and communication
- Collaborating with other team members
- Reception area maintenance(including the occasional removal/clean up of animal waste)
Benefits
- Medical/dental/vision insurance
- 401(k) retirement plan
- Employee Pet care discounts
- Paid Vacation, holidays and sick days.
- Uniforms provided
- Access and discounts to health and well-being programs such as Headspace and Lyra
- competitive compensation along with a comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
