CSR

Community Veterinary Partners•Harrisonburg, VA

13h

About The Position

We are seeking a friendly, reliable, and motivated Client Service Representative to join our veterinary team! As the first point of contact for our clients, you will play a vital role in delivering exceptional customer service and supporting the smooth daily operations of our clinic. Applicant must be able to work 3-4 days weekly (20-36 hours/8-10 hrs daily), Monday through Friday (closed on weekends)/ 2-3 shifts would likely be 9a-5:30p/ Thursday evening shift would be 12p-7:30p/ Must have the ability to work a full shift./ Only considering part-time candidates that have a consistent, long term, set schedule, that will not change frequently.

Requirements

Strong work ethic and willingness to work hard
Excellent communication and customer service skills
Positive attitude and ability to stay calm under pressure
Reliable, professional, and a strong team player
Detail-oriented with the ability to multitask in a fast-paced environment
Must be available to work 3-4 days per week and arrive on time consistently
Must have the ability to work a full shift.
Only considering part-time candidates that have a consistent, long term, set schedule, that will not change frequently.

Nice To Haves

Previous veterinary or medical office experience is a plus, but not required

Responsibilities

Greeting clients and pets with a positive, professional demeanor
Checking clients in and out efficiently
Scheduling appointments and managing the calendar
Processing payments and maintaining accurate records
Answering phones and responding to messages promptly
Maintaining a presence on the floor and minimizing extended time away from assigned duties
Assisting the team with administrative and customer service needs as they arise