Per Diem Client Service Representative

Ethos Veterinary Health • Roseville, CA

1d • Onsite

About The Position

The Client Service Representative provides exceptional customer service while managing front desk operations in a fast-paced veterinary hospital. Veterinary Specialty Hospital of Roseville is a 24-hour emergency and specialty hospital staffed by highly skilled, compassionate veterinarians and veterinary technicians trained in emergency medicine and intensive care. They work closely with families and primary care veterinarians to provide the highest level of care for every patient.

Requirements

• Strong communication and customer service skills
• Ability to multitask and stay organized in high-stress situations
• Basic proficiency with Windows-based computer systems
• Team-oriented with a positive, professional attitude
• Detail-oriented with good judgment
• Experienced in client care

Nice To Haves

• Prior experience in veterinary medicine highly preferred

Responsibilities

• Greet clients with professionalism and compassion
• Manage appointments, emergencies, admissions, and discharges
• Process invoices, payments, and maintain accurate client/pet records
• Review and prepare medical documents
• Educate clients on hospital services
• Perform administrative tasks (scanning, emailing, etc.)

Benefits

• medical
• dental
• vision
• a 401k with employer match
• paid time off (including sick time) for all eligible employees
• paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed