Client Service Representative - Remote

Spade Recruiting • Amarillo, TX

50d • Remote

About The Position

This role is unlike traditional sales jobs. You won’t be cold-calling or knocking on doors. Instead, you’ll engage with union members who have already requested information about the benefit programs available to them. Your responsibility is to guide them through their options, answer questions, and ensure they fully understand the programs designed to protect their families. Each day brings a new opportunity to connect with members, schedule appointments, and conduct virtual or in-person benefit consultations. You’ll help individuals make informed decisions about their coverage while developing valuable communication, leadership, and business skills that can propel your long-term career growth.

Responsibilities

• Engage with members by phone and video conference to discuss their benefit options.
• Schedule and manage appointments efficiently using online tools and digital calendars.
• Conduct informative benefit presentations for individuals and families.
• Complete required documentation accurately while following compliance guidelines.
• Provide follow-up communication to ensure members understand their coverage.
• Take part in professional development sessions and leadership training to enhance your career progression.

Benefits

• Clear advancement opportunities and defined career pathways.
• Flexible scheduling to maintain a healthy work-life balance.
• Remote work options that let you perform your role from home.
• Comprehensive benefit programs that protect you and your family.
• Personalized mentorship and hands-on training to help you build confidence and skills quickly.
• Weekly compensation and performance-based bonuses that reward hard work.
• A positive, team-oriented culture where success is celebrated and progress is encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees