Client Service Representative

VCA Animal Hospital • Denver, CO

82d • $18 - $20

About The Position

The position involves meeting and greeting clients and their pets, coordinating and representing all facets of client services, and serving as a goodwill ambassador for the hospital. The role requires excellent client service skills, communication abilities, and the capacity to work in a team-oriented environment. Responsibilities include managing appointments, maintaining records, and ensuring a welcoming atmosphere for clients and their pets.

Requirements

• High School Diploma.
• Experience working with the public in a restaurant, retail, or service business.
• Excellent client service skills.
• Excellent phone skills.
• Computer skills preferred.
• Friendly, outgoing, and people-oriented.
• Excellent communication skills.
• Ability to work in a team-oriented environment.
• Well-groomed, organized, and detail-oriented.
• Ability to take direction and handle money accurately.
• Sound decision-making skills and ability to multi-task under stress.

Nice To Haves

• Experience in a veterinary hospital or other doctor's office.

Responsibilities

• Meet and greet clients and their pets.
• Coordinate and represent all facets of client services.
• Serve as a goodwill ambassador for the hospital.
• Answer telephones and make appointments.
• Maintain charts and computer records.
• Handle pharmacy and retail sales.
• Implement marketing strategies.
• Perform housekeeping and maintenance duties.
• Manage financial responsibilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid vacation/sick days
• 401(k)
• Generous employee pet discounts

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED