Helen Woodward Animal Center-posted about 1 year ago
$37,440 - $37,440/Yr
Part-time • Entry Level
Rancho Santa Fe, CA
Personal and Laundry Services

The Client Service Representative (CSR) position at Helen Woodward Animal Center focuses on providing high-quality customer service within the Adoptions Department. This part-time role involves interacting with clients and visitors, counseling prospective adoptive families, and assisting those looking to relinquish their pets. The position is ideal for individuals who are passionate about animal welfare and customer service, offering opportunities for professional growth in a supportive environment.

  • Provide high-quality customer service to clients and visitors in the Adoptions Department.
  • Counsel prospective adoptive families regarding pet adoption processes.
  • Assist visitors and clients looking to relinquish their pets according to Center policies and procedures.
  • Demonstrate strong interpersonal skills and professionalism in all interactions.
  • Multi-task effectively in a fast-paced environment while maintaining sound judgment.
  • Strong interpersonal and customer service skills.
  • Positive attitude and high degree of professionalism.
  • Ability to multi-task and demonstrate sound judgment in fast-paced environments.
  • Patience and solution-focused thinking.
  • Experience in customer service roles.
  • Familiarity with animal welfare and adoption processes.
  • Opportunities for advancement within the organization.
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