Scarbrough Animal Hospital-posted about 1 year ago
$33,280 - $37,440/Yr
Part-time • Entry Level
Sunrise, FL

The Client Service Representative (CSR) at Scarbrough Animal Hospital plays a vital role in ensuring a welcoming and supportive environment for clients and their pets. This position involves managing client interactions, scheduling appointments, and assisting with inquiries, all while contributing to a positive workplace culture focused on excellent pet care.

  • Greet clients warmly and assist with check-ins/check-outs.
  • Answer phones, schedule appointments, and handle client inquiries.
  • Process payments and maintain accurate client records.
  • Support the veterinary team by ensuring a seamless front-end experience.
  • Minimum of 1 year in a customer service role; veterinary experience is a plus but not required.
  • Excellent communication skills: friendly, professional, and able to handle a fast-paced environment.
  • Team player: willing to collaborate and contribute to a positive workplace culture.
  • Fear-free mindset: committed to reducing stress for pets and their families.
  • Veterinary experience is a plus but not required.
  • Health, dental, and vision insurance
  • Generous pet care discounts
  • Uniform allowance
  • Paid time off (PTO) and holidays
  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Health savings account
  • Vision insurance
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