Client Service Representative

Scarbrough Animal Hospital • Sunrise, FL

428d • $33,280 - $37,440

About The Position

The Client Service Representative (CSR) at Scarbrough Animal Hospital plays a vital role in ensuring a welcoming and supportive environment for clients and their pets. This position involves managing client interactions, scheduling appointments, and assisting with inquiries, all while contributing to a positive workplace culture focused on excellent pet care.

Requirements

• Minimum of 1 year in a customer service role; veterinary experience is a plus but not required.
• Excellent communication skills: friendly, professional, and able to handle a fast-paced environment.
• Team player: willing to collaborate and contribute to a positive workplace culture.
• Fear-free mindset: committed to reducing stress for pets and their families.

Nice To Haves

• Veterinary experience is a plus but not required.

Responsibilities

• Greet clients warmly and assist with check-ins/check-outs.
• Answer phones, schedule appointments, and handle client inquiries.
• Process payments and maintain accurate client records.
• Support the veterinary team by ensuring a seamless front-end experience.

Benefits

• Health, dental, and vision insurance
• Generous pet care discounts
• Uniform allowance
• Paid time off (PTO) and holidays
• 401(k)
• 401(k) matching
• Employee assistance program
• Health savings account
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed