Client Service Representative - WFH

Spade Recruiting • Jackson, MS

101d

About The Position

As a Customer Service & Sales Representative, you will play a key role in assisting union members who have requested information about their benefits. This is not cold-calling or door-to-door work—your conversations will be with members who are already expecting your call.

Responsibilities

• Handle inbound and outbound calls with professionalism and accuracy.
• Schedule and manage appointments with union members.
• Present benefit information clearly and effectively to individuals and families.
• Complete all paperwork and documentation to company standards.
• Provide attentive service and maintain long-term member relationships.
• Participate in ongoing training and leadership development.

Benefits

• Career advancement: Step-by-step promotions into leadership roles.
• Flexible scheduling: Options that allow you to design a work-life balance that fits your lifestyle.
• Remote work opportunities: The ability to work from home.
• Comprehensive benefits package: Full health coverage for you and your family.
• Training & mentorship: Hands-on, one-on-one guidance to ensure your success.
• Performance-based pay: Weekly compensation with bonuses and incentives.
• Supportive culture: A team environment built on growth, recognition, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees