Client Service Representative - Route 4

Androscoggin Bank • Turner, ME

83d

About The Position

Working at Androscoggin Bank means that you'll make a difference in a growing company that is committed to supporting Maine's communities. You'll have access to training and professional development resources, excellent benefits including paid volunteer time, paid parental leave, tuition reimbursement and more, and be part of a team of high performing, engaged and empower colleagues. Client Service Representatives are the face of the Bank, working with their team to directly service Bank clients. This is an impactful position, both for the Bank and for your clients. After thorough training, Androscoggin Bank's Client Service Representatives perform a wide variety of service tasks including teller functions, opening new checking and savings accounts/services along with handling moderately complex transactions professionally and accurately. In this role, you'll be responsible for understanding the financial needs of clients, and providing outstanding solutions-based service. You'll create strong relationships with clients enabling you to provide them with personalized service, including recognizing other financial service needs such as mortgages, commercial loans and investment services, and referring those customers to appropriate banking specialists.

Requirements

• Solid experience in customer service and a sales orientation.
• Demonstrated success in accuracy with cash or data management.
• High school diploma or equivalent.
• Previous success in a customer-facing banking position preferred.
• Professional demeanor and ability to connect with people.

Nice To Haves

• Some college coursework preferred.

Responsibilities

• Perform a wide variety of service tasks including teller functions.
• Open new checking and savings accounts/services.
• Handle moderately complex transactions professionally and accurately.
• Understand the financial needs of clients and provide outstanding solutions-based service.
• Create strong relationships with clients to provide personalized service.
• Recognize other financial service needs and refer customers to appropriate banking specialists.

Benefits

• Paid time off.
• Holiday pay.
• 401k participation with a generous match.
• Access to full insurance benefit package (medical, dental, vision, life, and disability).
• Paid parental leave.
• Paid volunteer time.
• Tuition and education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED