CSR

Community Veterinary Partners • Boothwyn, PA

9d

About The Position

We’re looking for a full-time CSR to be the welcoming face of our hospital—someone who keeps things running smoothly while creating a great experience for every client who walks through our doors (and every pet who drags them in 🐶🐱).

Requirements

• Customer service experience
• Friendly, calm, and organized under pressure
• Strong communication and multitasking skills
• Comfortable with computers and learning new systems
• Team player with a positive, can-do attitude
• Genuine love for animals and the people who care for them
• Excellent oral and written communication
• Organized and meticulous
• Knowledge of basic veterinary terms and procedures
• Knowledge of basic computer skills
• Patience and respect for client, patients and colleagues
• Ability to deal with stressful situations
• Standing/walking/lifting. (Applicants must be able to lift 50lbs)
• The applicant must be able to adapt to emotional transitions between appointments—for example, shifting from a joyful puppy or kitten visit to compassionate euthanasia.

Responsibilities

• Greet clients and pets by name and make them feel at home
• Answer phones, schedule appointments, and manage a busy front desk
• Communicate clearly with clients about services, care, and next steps
• Prepare estimates, invoices, and process payments
• Keep records accurate and organized
• Jump in to help the team and keep the day moving
• Recognize urgent situations and alert medical staff

Benefits

• Employee discounts (applied after 90 days of employment)
• Opportunities for growth and advancement within the clinic.
• Referral program
• Parental leave
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees