Client Service Representative - Business Insurance

Marsh & McLennan Companies • Dublin, OH

363d • $34,650 - $64,575 • Hybrid

About The Position

As a Client Service Representative at Marsh McLennan Agency's Midwest Region, you will play a vital role in delivering exceptional service to our clients. Your responsibilities will include managing insurance programs, executing policy changes, updating client information, facilitating collaboration, and working closely with the servicing team. This position is integral to ensuring that our clients receive the highest level of service and support.

Requirements

• Excellent written and verbal communication skills
• Self-starter with strong organizational skills
• Detail-oriented with the ability to handle multiple tasks
• Ability to work in a fast-paced, high-energy team environment
• High school diploma or equivalent

Nice To Haves

• Property & Casualty license preferred, or ability to obtain upon hire
• Proficient in MS Office Suite (Word, Excel, Outlook)
• 1 year of experience in the insurance industry

Responsibilities

• Manage insurance programs for clients
• Execute policy changes as needed
• Update client information in the system
• Facilitate collaboration among team members
• Work with the servicing team to ensure client satisfaction

Benefits

• Medical, dental, vision, and 401K benefits
• Flexibility to work at home or in the office
• 20 days of paid time off
• Paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• Unlimited nitro cold brew coffee and sparkling water

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees