Client Service Manager Trainee - Achieve January 2026

Gallagher•Walnut Creek, CA

23h•Hybrid

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Please note: The Achieve Program start date is January 2026. Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location.

Requirements

High School Diploma/GED
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly
Strong technological proficiency enabling you to use various software for efficient task completion
Exceptional written and verbal communication skills to effectively engage with clients and colleagues
Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher
Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice To Haves

Associate’s or Bachelor's degree
Previous internship or work experience
Knowledge of or curiosity about the insurance brokering and risk management industry

Responsibilities

Work cross-functionally to provide exceptional service to various internal and external clients
Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
Proactively research and resolve routine issues, and raise matters to appropriate parties as needed
Participate in web-based and in-person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.
Play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets.
Supporting clients during unexpected losses, ensuring their businesses continue to thrive.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program