Client Service Manager Trainee - Achieve January 2026

Arthur J. Gallagher • Walnut Creek, CA

97d

About The Position

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. Please note: The Achieve Program start date is January 2026. Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location.

Requirements

• High School Diploma/GED
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Strong technological proficiency enabling you to use various software for efficient task completion
• Exceptional written and verbal communication skills to effectively engage with clients and colleagues
• Flexibility to travel to our home office in Rolling Meadows, IL once during the program
• Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice To Haves

• Associate's or Bachelor's degree
• Previous internship or work experience
• Knowledge of or curiosity about the insurance brokering and risk management industry

Responsibilities

• Work cross-functionally to provide exceptional service to various internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed
• Participate in web-based and in-person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation

Benefits

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED