Client Service Manager III

Gallagher•Omaha, NE

28d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Service Manager III, you’ll play a key role in managing a group of client accounts. You’ll work closely with clients and internal teams to ensure their needs are met and exceeded. This role is all about making a difference—helping clients protect what matters most while contributing to a culture of collaboration and growth.

Requirements

Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
1+ years supervisory experience.
Appropriate licensing as required.

Nice To Haves

Experience managing client accounts in a service-focused environment.
Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.

Responsibilities

Build and maintain strong relationships with clients and their teams.
Partner with the production team to deliver tailored insurance solutions.
Drive client retention and satisfaction by providing exceptional service.
Identify opportunities to expand services and coverage for clients.
Collaborate with internal teams to ensure seamless account management.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program