Client Service Manager II

Gallagher•Omaha, NE

About The Position

At Gallagher, we’re united by a commitment to helping businesses thrive and people succeed. As a Client Service Manager II, you’ll play a key role in delivering exceptional service to our clients. You’ll manage a portfolio of accounts, build strong relationships, and ensure our clients feel supported every step of the way.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Experience managing client accounts and building strong relationships.

Responsibilities

Oversee the day-to-day management of an assigned group of accounts.
Work closely with clients to understand their needs and deliver tailored solutions.
By partnering with the Production team, you’ll lead the renewal process and ensure clients receive the best possible outcomes.
Your work will directly impact client satisfaction, retention, and the growth of our business.
You’ll also contribute to a culture of collaboration and continuous improvement, helping your team and clients succeed.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program