Client Service Leader (FDOT)

Jacobs Solutions • Orlando, FL

74d • $158,500 - $250,500 • Hybrid

About The Position

Jacobs is seeking a dynamic and experienced Client Service Leader to drive strategic growth and client engagement across Florida's transportation market. This is a high-impact leadership role focused on expanding our footprint with FDOT and municipal clients in the Highways and Bridges submarket. As a trusted advisor and connector, you'll lead pursuit strategies, strengthen client relationships, and collaborate with multidisciplinary teams to deliver innovative, sustainable infrastructure solutions that improve mobility and transform communities.

Requirements

• Bachelor's degree in Civil Engineering or related engineering discipline from an accredited university.
• Progressive post-graduate experience in transportation and highway engineering, including the management of roadway design projects.
• Proven experience working with the Florida Department of Transportation (FDOT).
• Demonstrated success in leading multidisciplinary teams.
• Strong understanding of FDOT processes, design criteria, and project development procedures across multiple districts.

Nice To Haves

• Masters degree in Civil Engineering or related engineering discipline from an accredited university.
• Twelve (12) or more years of experience in transportation and highway engineering, including the management of roadway design projects.
• Professional Engineer (P.E.) license in Florida and/or PMP certification.

Responsibilities

• Serve as the primary point of contact for FDOT and municipal clients, building trust and long-term partnerships.
• Serve as Project Manager for highway and bridge design projects, including operational and safety improvements on a limited basis.
• Drive strategic pursuits by identifying, planning, and leading winning strategies for key transportation projects across multiple FDOT districts.
• Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery.
• Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions.
• Work closely with sales, operations, marketing, and technical teams to align client needs with Jacobs' capabilities.
• Influence project development and design standards while contributing to Jacobs' growth in Florida's transportation sector.

Benefits

• Medical, dental, vision, and basic life insurance.
• 401(k) plan.
• Ability to purchase company stock at a discount.
• Deferred compensation plan or the Executive Deferral Plan.
• Unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees.
• Seven paid holidays and one floating holiday.
• Caregiver leave.
• Merit increases, performance discretionary bonus, and stock for certain roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees