Client Service & HR Support Specialist

Defense Holdings, Inc. • Manassas Park, VA

1d • Hybrid

About The Position

Defense Holdings, Inc. (DHi) is seeking a Client Service & HR Support Specialist to bridge client services and HR functions. This position requires providing both client support and HR-related assistance, ensuring smooth operations in both areas.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• 2+ years of experience in HR or client service support.
• Proficiency in Microsoft Office Suite and HR management tools.
• Strong communication and organizational skills.

Nice To Haves

• Experience in both client services and HR within a corporate or government contracting setting.
• Knowledge of HRIS and payroll systems.

Responsibilities

• Assist in the management of client accounts, inquiries, and requests.
• Support the onboarding process for new clients and facilitate client communication.
• Ensure client satisfaction and work with the team to address client concerns.
• Assist with administrative tasks in HR, including employee data entry, filing, and HRIS updates.
• Provide support in payroll administration, employee benefits, and employee engagement programs.
• Coordinate HR and client service functions to ensure consistency and efficiency.
• Help with organizing training and professional development programs for both clients and employees.

Benefits

• Competitive base salary (commensurate with experience)
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Life and Disability Insurance
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees