Client Service Delivery Manager - Remote
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About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Client Service Delivery (CSD) team is a client-facing team that partners with Account Management and Operations to support and drive the success of clients' retrospective chart review programs. The CSD Manager is a client-facing role responsible for supporting the operational execution for specific client projects and program across Medicare Advantage, ACA, and Medicaid programs. Role includes project management, client performance accountability, and matrix team coordination. The Manager will be expected to independently manage his/her own book of clients, embody solid communication skills (written and verbal) and organization skills, use analytical skills to draw insights, have a spirit of curiosity and resourcefulness to meet client and project needs with limited supervision. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
