Client Service Coordinator
About The Position
We’re looking for a Client Service Coordinator to join our team following the promotion of a valued team member. This role is ideal for someone who enjoys helping people and thrives in a professional, fast-moving environment. The Client Service Coordinator is often the first point of contact for clients, so warmth, professionalism, and strong communication skills are essential. You’ll be a key part of keeping the office running smoothly, supporting attorneys and paralegals, coordinating schedules and ensuring clients feel welcome and cared for. This is a great opportunity for someone who is organized, dependable, and takes pride in creating a positive experience for everyone they interact with.
Requirements
- Excellent verbal and written communication
- Professional and friendly phone presence
- Strong attention to detail and accuracy
- Ability to stay organized and prioritize tasks in a fast-paced environment
- Strong spelling, grammar, and typing skills
- Ability to take direction and complete tasks independently
- Genuine warmth and compassion when interacting with others
- We’re looking for someone who already has experience working in a professional office setting and is comfortable with the expectations that come with that environment.
- Microsoft Office experience – at least 1 year (required)
- Professional office experience (required)
- Ability to work regular business hours Monday–Friday, with occasional Saturday mornings or weekday evenings
- Professional business attire required
Nice To Haves
- Customer service experience – 1 year (preferred)
- Associate degree (preferred)
Responsibilities
- Welcome and assist clients in person and over the phone
- Answer and route incoming calls professionally
- Manage multiple calendars and schedule client appointments
- Support attorneys and paralegals with administrative tasks
- Maintain client files and assist with document organization
- Enter and update information in internal systems
- Help keep the office organized and running efficiently
Benefits
- Health, dental, and vision insurance
- 401(k) with company matching
- You’ll also be joining a collaborative, supportive team that values personal growth and takes pride in making a meaningful difference in clients’ lives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees
