Client Service Consultant

Arthur J. Gallagher • Houston, TX

3d

About The Position

At Gallagher Benefit Services, you re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Requirements

• Bachelor's degree with 7+ years client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 50% of the time.
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Must possess strong written and verbal communication skills.

Nice To Haves

• Insurance knowledge.
• Solid financial acumen
• Is willing to go the "Extra Mile" to achieve results that benefit the client, the Branch and Gallagher.
• Ability to develop professional relationships with internal and external stakeholders.
• Has a passion for helping clients succeed
• Strong organizational skills and attention to detail
• A collaborative mindest and a willingness to learn
• A commitment to delivering high-quality work every day
• Demonstrates composure, stamina and resilience under pressure.
• Ability to work collaboratively within a team as well as independently.

Responsibilities

• Manage a portfolio of clients accounts, ensuring they receive the best possible service.
• Work closely with clients to understand their needs, offer tailored solutions, and help them achieve their goals.
• Identify opportunities to grow revenue by introducing clients to additional services that add value to their business.
• Build and maintain strong relationships with clients.
• Provide ongoing support and guidance to ensure their success.
• Identify opportunities to expand services and grow revenue.
• Collaborate with colleagues to deliver seamless account management.
• Drive operational excellence and meet performance goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees