Jackson Hewitt - Southwest Oklahoma City, OK
posted about 1 month ago
Full-time - Entry Level
Southwest Oklahoma City, OK
Professional, Scientific, and Technical Services
About the position
The Client Service Associate role is designed for individuals who excel in a customer service-oriented environment. This position focuses on ensuring exceptional client experiences by actively engaging with clients, confirming appointments, and providing essential support. The role emphasizes building strong relationships with clients and making a positive impact on their journey with the organization.
Responsibilities
- Engage actively with clients to ensure exceptional experiences.
- Confirm appointments and follow up with past and potential clients.
- Distribute marketing materials to clients.
- Keep clients engaged during wait times.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and troubleshooting skills.
- Prior customer service or sales experience preferred, but not required.
- Willingness to learn and grow in a customer-focused role.
Nice-to-haves
- Experience in customer service or sales is preferred.
Benefits
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Training & development
- Wellness resources
