Client Service Associate - EMT/CNA/MA/Students - IV Clinic

IV Nutrition • Jacksonville Beach, FL

17d • $15 - $18 • Onsite

About The Position

We're seeking knowledgeable and compassionate medical professionals to join our team as Customer Service Associates. In this role, you’ll be involved in IV infusions and vitamin injections, answering phone calls, booking appointments, taking vital signs, and keeping clients comfortable while receiving their IVs.

Requirements

• CNA, MA, EMT, Nursing Student, or someone passionate about personal health
• Strong customer service skills
• Excellent bedside manner and communication
• A positive, client-centered approach
• Passion for holistic health and wellness

Responsibilities

• Answer phone calls and book appointments for clients
• Assess vitals prior to treatment
• Document client interactions and treatment outcomes
• Maintain compliance with clinical protocols and safety standards
• Collaborate with a supportive team and clinic leadership
• Receive training in nutrition-based infusion therapies
• Support other wellness initiatives and daily clinic operations
• Disconnect IV's while maintaining an aseptic environment

Benefits

• Tips from clients (average additional $2–$5/hr)
• Service credit and discounts
• PTO (Paid Time Off)
• Medical Insurance (Blue Cross/Blue Shield)
• Dental & Vision
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Voluntary Benefits including Long/Short-Term Disability, Accident, and Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed