Client Service Associate

Lumina AgencyAtlanta, GA
3d$47,000 - $51,000

About The Position

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Atlanta. This role is ideal for individuals who excel at communication, problem-solving, and building strong client connections. As a Client Service Associate, you will serve as a key point of contact, ensuring clients receive exceptional support and a seamless experience.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a client-focused mindset
  • Excellent organizational and time-management abilities
  • Ability to work effectively in a team-oriented environment
  • Attention to detail and problem-solving skills
  • Willingness to learn and adapt in a fast-paced setting

Responsibilities

  • Act as a primary liaison between clients and internal teams
  • Address client inquiries and provide timely, professional solutions
  • Maintain accurate client records and documentation
  • Assist with onboarding new clients and supporting existing accounts
  • Identify client needs and recommend appropriate services
  • Ensure a consistently high level of customer satisfaction
  • Support daily operational and administrative tasks as needed

Benefits

  • Competitive salary ($47,000 – $51,000 per year)
  • Growth opportunities and clear career development paths
  • Ongoing training and skill-building support
  • Collaborative and professional work environment
  • Stable full-time position with long-term potential
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