Client Service Associate - Wealth and Retirement Planning

Hire With EaseEnglewood, CO
16h$65,000 - $80,000Onsite

About The Position

Located in Greenwood Village, Elevation Wealth Partners Group is a premier wealth management firm dedicated to transforming financial complexity into clarity. As an independent practice associated with WH Wealth Management, we provide streamlined, straightforward strategies designed to help our clients retire on their own terms and secure their family legacies. Our team is driven by a personalized four-pillar process—Understand, Design, Implement, and Manage—ensuring that our clients' goals become our own. Step into an instrumental role supporting a dynamic and client-focused wealth management team. Elevation Wealth Partners Group is seeking a motivated and detail-oriented Registered Service Associate (RSA) to join our growing practice. As an RSA, you will provide proactive support to our advisors and clients, deliver high-quality customer service, manage client relationships, and execute trades. You will follow established procedures for routine tasks while also taking initiative on work with substantial variety and complexity — all with an emphasis on creating and delivering a unique client experience that defines and differentiates our practice. If you have strong attention to detail, a passion for client service, and a curiosity to continually learn and grow, this role may be the perfect fit for you.

Requirements

  • Active FINRA Series 7 and Series 66, OR Series 63 and Series 65 licenses required
  • College degree preferred
  • 2+ years of industry experience preferred
  • State Insurance License preferred
  • Ability to adhere to rules, regulations, and compliance standards within a financial advisory practice
  • Strong attention to detail, organizational, communication, and interpersonal skills
  • Proficient in Microsoft Office Suite with strong computer and technology skills
  • High level of integrity, professionalism, and self-motivation
  • Positive attitude and curiosity to constantly learn and grow
  • Proven ability to apply critical thinking skills and problem-solve in a fast-paced environment
  • Client-first mindset with the ability to build trust and long-term relationships

Nice To Haves

  • Additional designations (CFP, CEPA, CFA) are a plus but not required

Responsibilities

  • Client Advocate: Address client inquiries, concerns, and requests with professionalism and empathy. Build strong relationships based on trust and integrity.
  • Appointment Coordinator: Manage client appointments efficiently, ensuring all meetings are scheduled, confirmed, and documented accurately.
  • Client Meeting Preparation: Prepare review agendas, discussion points, Raymond James account reports, Morningstar reports, outside account reports (if applicable), and additional reports as requested.
  • Documentation: Utilize CRM to document all client calls and emails. Complete Prudent Process after each client review and track compliance requirements throughout the year.
  • Process Manager: Manage account-related processes including new account openings, information updates, money movement (ACH), RMDs, annuity updates, external account maintenance, and paperwork processing.
  • Communication Specialist: Coordinate with team members to ensure seamless client interactions. Keep all parties informed of important updates and ensure timely responses.
  • Client Servicing: Complete annual client reviews for assigned clients and document notes and recommendations.
  • Client Retirement Planning: Update or create retirement plans using Torrid Retirement View or current retirement planning software. Present to clients during reviews to ensure accuracy.
  • Client Trading: Execute trades as instructed by partners or clients during meetings.

Benefits

  • Starting annual salary of $65,000–$80,000, depending on experience
  • Eligibility for an annual bonus of up to 15%
  • Medical, Dental, and Vision Benefits
  • Matching 401(K) plan
  • Paid major market holidays
  • 48 hours of Sick Time / Paid Time Off (PTO)
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