Client Service Associate
Messa Sync•Tampa, FL
7d
About The Position
We are seeking a dedicated and detail-oriented Client Service Associate to join our team. In this role, you will play a key part in supporting clients, managing inquiries, and ensuring smooth day-to-day interactions. You will serve as a trusted point of contact, helping clients navigate services, providing solutions, and ensuring their needs are addressed with professionalism and accuracy.
Requirements
- Strong communication and interpersonal abilities
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and maintain professionalism under pressure
- Problem-solving mindset with a client-focused approach
- Proficiency in basic office software and digital tools
- Ability to work independently and collaboratively within a team
Responsibilities
- Serve as a primary point of contact for client inquiries and service requests
- Maintain accurate records, documentation, and client files
- Coordinate internal communication to ensure timely resolution of client needs
- Assist with onboarding, updates, and service-related processes
- Provide clear, professional communication across all channels
- Support the team with administrative tasks and process improvements
- Monitor client satisfaction and proactively identify areas for enhancement
Benefits
- Competitive salary based on skill and performance
- Growth and professional development opportunities
- Supportive and collaborative work environment
- Opportunities to improve skills and expand responsibilities
- Full-time position with long-term stability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
