Client Service Associate

Alphabe Insight IncLouisville, KY
40d$49,000 - $53,000

About The Position

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Louisville, KY. This role is ideal for individuals who thrive in a client-facing environment and are passionate about delivering exceptional service. As a Client Service Associate, you will act as a key point of contact between our clients and internal teams, ensuring smooth communication and outstanding client experiences.

Requirements

  • Strong communication and interpersonal skills
  • Professional demeanor with a client-focused mindset
  • Excellent organizational and time-management abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in basic computer applications and CRM systems

Responsibilities

  • Serve as a primary contact for assigned clients, maintaining professional and timely communication
  • Understand client needs and ensure accurate coordination with internal departments
  • Support day-to-day account activities and assist with project follow-ups
  • Resolve client inquiries efficiently while maintaining high service standards
  • Maintain accurate records and documentation related to client interactions
  • Contribute to continuous improvement of client service processes

Benefits

  • Competitive salary ($49,000 – $53,000 annually)
  • Growth opportunities within a dynamic and expanding company
  • Supportive and collaborative work environment
  • Ongoing skill development and training
  • Stable, full-time position with long-term career potential
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