Client Service Associate
SkillBridge Academy•Charlotte, NC
21h•$47,000 - $52,000
About The Position
We are seeking a dedicated Client Service Associate to join our Charlotte office. This role is ideal for a motivated professional who excels in client interaction, problem-solving, and delivering top-notch service. The successful candidate will act as a key point of contact for our clients, ensuring their needs are met efficiently and professionally.
Requirements
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and priorities effectively.
- Detail-oriented and highly organized.
- Problem-solving mindset with a commitment to client satisfaction.
- Proficiency in basic office software (e.g., Microsoft Office Suite).
Responsibilities
- Serve as the primary contact for client inquiries and support requests.
- Manage and maintain client records and documentation accurately.
- Coordinate with internal teams to ensure timely resolution of client issues.
- Monitor client satisfaction and identify opportunities to enhance their experience.
- Support administrative tasks to streamline daily operations.
Benefits
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- Skill development and training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
