Client Service Associate

Alphabe Insight Inc • Lawrence, MA

20h • $48,000 - $52,000

About The Position

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Lawrence, MA. This role plays a key part in maintaining strong client relationships, ensuring seamless service delivery, and supporting internal teams to meet client expectations. The ideal candidate is proactive, organized, and committed to delivering exceptional service.

Requirements

• Strong communication and interpersonal skills
• Ability to manage multiple tasks while maintaining attention to detail
• Professional demeanor with a client-focused mindset
• Strong organizational and problem-solving abilities
• Ability to work independently and collaboratively within a team
• Adaptable, reliable, and eager to grow within a professional environment

Responsibilities

• Serve as a primary point of contact for clients, ensuring timely and professional communication
• Assist in managing client accounts and supporting ongoing projects
• Coordinate with internal departments to ensure client needs are met efficiently
• Maintain accurate records, documentation, and reports related to client interactions
• Identify opportunities to improve client satisfaction and service processes
• Address client inquiries and resolve issues with a solutions-focused approach

Benefits

• Competitive salary ($48,000 – $52,000 annually)
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Skill development through hands-on experience and training
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed