Alphabe Insight Inc-posted about 3 hours ago
$47,000 - $52,000/Yr
Full-time • Entry Level
Charlotte, NC

We are seeking a dedicated Client Service Associate to join our Charlotte office. This role is ideal for a motivated professional who excels in client interaction, problem-solving, and delivering top-notch service. The successful candidate will act as a key point of contact for our clients, ensuring their needs are met efficiently and professionally.

  • Serve as the primary contact for client inquiries and support requests.
  • Manage and maintain client records and documentation accurately.
  • Coordinate with internal teams to ensure timely resolution of client issues.
  • Monitor client satisfaction and identify opportunities to enhance their experience.
  • Support administrative tasks to streamline daily operations.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Detail-oriented and highly organized.
  • Problem-solving mindset with a commitment to client satisfaction.
  • Proficiency in basic office software (e.g., Microsoft Office Suite).
  • Competitive salary ($47,000 – $52,000 per year).
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
  • Skill development and training programs.
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