Client Service Associate
Alphabe Insight Inc•Rochester, NY
27d•$45,000 - $49,000
About The Position
We are seeking a dedicated and detail-oriented Client Service Associate to support daily client operations and ensure a high standard of service delivery. This role is ideal for individuals who excel in communication, organization, and problem-solving, and who are eager to work in a professional office environment with direct client interaction. The Client Service Associate plays a key role in maintaining strong client relationships while supporting internal teams with administrative and operational tasks.
Responsibilities
- Serve as a primary point of contact for client inquiries and requests
- Maintain accurate client records and documentation
- Coordinate internal processes to ensure timely and efficient service delivery
- Assist with scheduling, follow-ups, and client communications
- Support operational workflows and ensure compliance with company standards
- Identify client needs and escalate matters when appropriate
- Contribute to a positive and professional client experience
Benefits
- Competitive salary ($45,000 – $49,000)
- Growth and advancement opportunities
- Structured training and ongoing professional development
- Supportive and collaborative work environment
- Stable full-time position with long-term career potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
